First Keys

What is your reason for cancelling?

Please select at least one option

Please type your reason or select one option

Can we change your mind?

Here are some alternatives to cancelling that might interest you...

Early cancellation fee

You have selected the month plan

As this is a long-term plan, your play kits each month are % cheaper than with a regular subscription.

This does mean, however, that if you choose to end your membership early, a cancellation fee will apply. This fee corresponds to the total discounts you have received during your subscription. You can read more about this in our terms and conditions.

Initial fee:

Discount percentage:

Cancellation fee:

Discount Applied

A 25% discount has been applied to your next two months of your subscription

Shortly you will receive a confirmation email.

Discount failed to be applied

You previously applied the 25% off discount.

You can request to exchange your Play Kit or contact us at community@liledu.com if you have any other requests.

Exchange Request Succeeded

Congratulations, we have extended your period to explore the new kit by two weeks.

Shortly you will receive a confirmation email.

Confirm Exchange Request

Are you sure you want to proceed with requesting an exchange of your current kit?
After confirmation, a new Play Kit will be shipped to you within 24 hours and will add 2 weeks to your current month, free of charge.

Confirm 25% off for the next two months?

Enjoy 25% off for the next two months.

Exchange Request Failed

Due to unknown reasons, the exchange request failed, please contact community@liledu.com to resolve this issue.

Your subscription has been cancelled

Your subscription has been successfully cancelled. Subscription End Date: .

Please return the last Play Kit by the subscription end date.

You will receive an email confirming your subscription termination and next steps.