Have Questions? We Have Answers!

Ready for a toy-tastic bargain? Starting at just £27.99 per month (that’s less than a week’s worth of fancy coffees!), you’ll receive up to £150 worth of expert-curated toys. It’s like having a magical toy fairy who delivers joy and savings right to your doorstep! ✨🧚‍♀️

It’s as easy as 1-2-3! 📦

1. A new play kit magically appears at your doorstep each month.
2. Your little one enjoys a month of educational playtime.
3. When the next kit arrives, simply pack up the old one and drop it off at your nearest pickup point using the return QR code in your account.

Voila! A constant stream of new toys without the clutter. It’s like a never-ending Christmas, minus the pine needles!

Here’s how to return your Liledu play kit:

Go to your Liledu account and select “Start return.” You will be taken to the returns portal. Please follow the steps as instructed. When asked for the reason you are making the return, please select the option “other.”

Click on Yodel to receive your return barcode, which will also be sent to your email. There is no need to print off your barcode – just have it in your emails and use it at the Yodel drop-off point.

Please pack the toys in the original box. If you no longer have it, use an appropriately sized box for the play kit.

Find your nearest Yodel drop-off location, print off the shipping label, attach it securely to your Liledu play kit box, and drop it off. You can find your nearest Yodel drop-off point here (this may also include drop-off points for Collect+. You can use these as well).

Each Liledu box is a treasure trove of 4-8 expertly curated, age-appropriate toys that’ll make your little one’s eyes light up like it’s Christmas morning! 🎁 Whether your tiny tot is into puzzles, cars, or building blocks, we’ve got something to tickle their fancy. Plus, our toys are as kind to the planet as they are to your child’s development. It’s guilt-free fun for everyone!

Liledu is perfect for parents looking for toys that blend fun with education. Our service caters to newborns and toddlers up to 2 years old, offering toys crafted to foster learning and development. Whether you’re focused on fine motor skills, cognitive growth, or nurturing creativity, our curated play kits have just the right toys to help your child develop while having fun.

Don’t worry, our toys are tougher than a toddler’s determination to stay awake at bedtime! 💪 Over 99.4% of our toys survive their playtime adventures unscathed. But if a toy does meet an unfortunate end, just give us a shout. For minor boo-boos, we’ll patch it up free of charge. For more serious injuries (like becoming a chew toy for Fido), we might ask for a small ‘ouchie fee’ of £3-£5. It’s still cheaper than buying a new toy, and far less traumatic than a toy funeral!

We’re so confident you’ll love Liledu, we’re putting our money where our mouth is! Here’s the deal:

1. Subscribe and start your Liledu adventure.
2. If within 14 days you decide it’s not your cup of tea (or your little one’s bottle of milk), no worries!
3. Simply cancel your subscription and send the play kit back to us within 14 days of subscribing.
4. Once we’ve checked that all the toys have made it home safe and sound (no stowaways in the sofa cushions!), we’ll issue a full refund.

It’s risk-free fun! Think of it as a 14-day playdate with Liledu. If we don’t hit it off, we’ll part as friends with no hard feelings (and no dent in your wallet).

So go on, give us a whirl! What have you got to lose, except maybe a mountain of unused toys and a cluttered living room? 😉🧸

Welcome to the Liledu Toy Spa, where our toys go for some R&R (Restore & Rejuvenate) before their next adventure! 🧼✨

Cleanliness and safety are our top priorities at Liledu. Before setting off to their next home, all our toys are given a careful and thorough cleaning at our “Toy spa.” Here, we use gentle, organic cleaning products that are locally sourced. These leave the toys safely disinfected and freshened up for their next happy household.Here’s how our cleaning process works:

First stop: “Toy A&E.” Here, all our returned toys are given a thorough check up to ensure they’ve made it back in one piece and are safe for the next little explorer.

Next stop: the “Toy spa.” Each toy is lovingly cleaned and disinfected using gentle yet highly effective organic cleaning products.

Finally, the toys are packed up for the journey to their next happy home, ready to spark more joy and learning.

No worries, we’ve got a ‘toy matchmaking service’! If your little one and their toys aren’t a match made in heaven, you can use our ‘free exchange’ option once every 3 months. Just click “Exchange Play kit” in your account, and we’ll play Cupid with a new box of toys at no extra cost. After all, every child is as unique as a snowflake, and we’re all about finding that perfect toy soulmate! 💖

At Liledu, we collaborate with manufacturers around the world like BAJO, Tender Leaf, LEGLER, Priya and Peanut, HAPE, and Little Dutch to deliver high-quality, safe, and educational toys. Our selection process follows holistic and Montessori philosophies, ensuring each toy nurtures your child’s development. Made with sustainable materials like wood and recycled plastics, our toys are thoroughly tested by experts and children to ensure they are engaging, safe, and developmentally appropriate. By choosing Liledu, you’re providing fun and educational play while contributing to a healthier planet.

Liledu is your ticket to the toy revolution! 🚂 We’re shaking up the world of playtime for newborns to 2-year-olds with our sustainable subscription service. Say goodbye to plastic waste and toy clutter, and hello to monthly boxes of joy filled with developmentally perfect playthings. Our Play & Swap model means your little Einstein gets new brain-boosting toys each month, while you enjoy a clutter-free home and a happier planet. It’s a win-win-win situation! Ready to join the sustainable toy movement? Just hit that subscribe button and let’s play our way to a greener, more imaginative future! 🌍🧸

Yes. With our monthly subscription plan, you have the flexibility to cancel at any time. Simply go to your account settings to initiate the cancellation, and it will be effective at the end of the current billing period. No strings attached! For longer-duration plans you might be required to compensate the discounts provided before canceling.

Yes, of course you can. Sometimes kids develop a special bond with certain toys, and the last thing you want to do is send it off in a box after a month. That’s why we offer the option to buy any of the toys in our sets. To buy a toy, simply log into your subscription account and navigate to the ‘My Play Kit’ section where you can select and buy the toy or toys your child wishes to keep. Our toy prices take depreciation into consideration and we offer attractive pricing. As a subscriber, you’ll enjoy a discount off the market price.

With our Play & Swap model, you enjoy each play kit for a 4-week period. Upon the renewal of your subscription every four weeks, we expect you to return the toys to us within 2 days from then.

Your 4-week period starts at the beginning of your billing month (not on the first date of each calendar month). After 4 weeks have passed, your subscription renews and it’s time for your next play kit—we will ship it within 24 hours (on working days) of your subscription renewing.

Oops! Did your play kit decide to overstay its welcome? No worries, we understand that life with little ones can be as unpredictable as British weather! ☔🌞

Here’s the scoop:

1. We’ll send you friendly reminders faster than you can say ‘Where did I put that toy?’
2. If you’re running a tad late, just give us a quick heads up. We’re not monsters, we’re parents too! A simple ‘Hello, my toddler has taken the play kit hostage!’ will do.
3. But here’s the plot twist: If your play kit goes AWOL for over a week past its due date, and we haven’t heard a peep from you, we’ll have to assume it’s found a permanent home. In this case, we’ll charge for the full value of the toys. (Think of it as an impromptu adoption fee! 😉)

Remember, communication is key! A quick message can save you from unexpected charges and keep the Liledu toy train running smoothly for everyone. So don’t be shy, we’re always here for a chat!